Install and set up Hype Upsell

Install Hype Upsell from its Shopify App Store listing, approve the permissions Shopify asks for, then work through the two-step guide on the app's home page. Hype Upsell has no theme app embed — its offers render on Shopify's checkout and post-purchase surfaces, so the setup happens in Shopify's checkout settings rather than in the theme editor.

1. Install the app

Open the listing at https://apps.shopify.com/hype-upsell.
Click Install.
Pick the store you want to install on, if Shopify asks.
Read the permissions screen. It lists exactly what Hype Upsell can read and change on your store, and it is the only place those permissions are granted.
Click Install.

Nothing is charged at install. Hype Upsell is free to install and free to run up to 100 paid orders in a 30-day billing cycle — see How pricing works.

Shopify then opens Hype Upsell inside your admin, at Apps → Hype Upsell.

2. Approve a plan

The first screen you see may be the Plan page. Pick a plan and approve it in Shopify. Approving costs nothing on its own: it authorizes charges up to a ceiling, and no charge is made while your store stays under 100 paid orders in a cycle. See Choose a plan.

3. Work through the setup guide

The app's home page opens with a short setup guide — a two-step checklist with a "1 of 2 tasks complete" counter. It asks for two things:

Create your first upsell. Pick a surface, choose the product to offer and set its discount. Upsells start showing once activated and their surface is set up. The Create upsell button opens the create screen.
Set up your checkout surface. Each surface has to be switched on in Shopify before an upsell can appear on it. The Open settings button takes you there.

Both steps have to be true at once. An upsell that is still a draft never appears, and an activated upsell on a surface that was never set up never appears either.

4. Set up the surface your upsell uses

There is no app embed to turn on. Instead:

Post-purchase upsells — the page Shopify shows after payment and before the order status page. Go to Settings → Checkout in your Shopify admin and select Hype as the post-purchase page app. Shopify allows one post-purchase app per store, so if another app is selected there, Hype Upsell's post-purchase offers cannot render.
Thank-you page upsells — add the hype-upsell block in Shopify's checkout and accounts editor, on the Thank you page.
Checkout upsells — add the same block on the Checkout page in that editor. Shopify restricts checkout-page extensions to Shopify Plus stores.

You can dismiss the setup guide once you are done; it does not come back.

5. Check it end to end

Place a test order on your store and follow it through payment, the post-purchase page and the thank-you page. This is the only reliable way to see what a customer sees, because these surfaces are Shopify's and do not appear in the theme editor.

Getting a hand with setup

Hype Upsell offers a free onboarding session. On the home page, the card titled Get a free onboarding session with our team has a Book a call button that opens a booking page. You can also open the in-app chat from any page of the app, or the Support page. See Getting help.